Exchange Policy


Can I Exchange this product ?

You can Exchange this product for a replacement within 24 hours after receiving your original order.

What are the obligatory conditions?

-If the product is not as you expected/not as advertised

-If the product is damaged, defective or counterfeit

-If your fashion product is the wrong size

The product must be returned unused, in original packaging and with all seals & tags intact.

How to Exchange this product?

Step 1 :

To Exchange a product, simply follow the steps below:

You can also request a return by calling Customer Service at +8801902363604 or 09639-111990

you can inbox us @ https://www.facebook.com/bdsparklefashion/ or E-mail us: suport@sparklefashionbd.com

Give your order Code

Explain your Complain with valid reason

Step 2:

Pack your product

Pack your product according to the return conditions

Include all tags, accessories or free gifts you received.

Step 3:

withing 3-5 days our Delivery agent will contact with you and please collect your desire product from agent and handover your exchange parcel to our delivery agent

Product Exchange Charge ?

If the product is damaged, defective or counterfeit then you no need to pay any amount for exchange product

If the product is not damaged, defective or counterfeit but you don’t like or choose this product and now want to change then you need to pay 100 Tk for Inside Dhaka & 150 Tk for Out side dhaka ( Must pay advance of exchange charge )

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